Privacy Statement
This Privacy Statement was last updated on 07/12/2025 and applies to citizens and legal permanent residents of South Africa.
Mothutlong Consulting and Engineering (“MCANDE”, “we”, “us”) is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA).
This Privacy Statement explains how we collect, use, store, and protect your personal information when you interact with our website or contact us.
1. Information We Collect
We may collect the following types of personal information:
- Name and contact details (phone number, email address).
- Company or project information voluntarily submitted via forms or email.
- Technical data such as IP address, browser type, and pages visited (via cookies).
- Any additional information you provide to us for business purposes.
We collect information for legitimate business interests and to provide services to our clients.
2. How We Use Your Information
We use your personal information to:
- respond to enquiries and provide requested services.
- communicate with clients and stakeholders.
- improve website functionality and user experience.
- maintain administrative records and comply with legal obligations.
- manage project coordination, quotes, proposals, and operational communication.
We do not sell or share personal information with third parties for marketing purposes.
3. Legal Basis for Processing
Under POPIA, we process personal information based on:
- your consent;
- the performance of a contract or handling of an enquiry;
- our legitimate business interests;
- compliance with applicable South African laws.
4. Sharing of Personal Information
Your personal information may be shared only when necessary:
- with internal staff who require the information to perform their duties;
- with vetted service providers assisting us with operational or technical functions;
- when required by law, regulation, or court order.
All third parties are required to handle information confidentially and in line with POPIA.
5. Data Security
We implement reasonable organisational and technical safeguards to protect your information against loss, misuse, unauthorised access, or disclosure.
However, no online system is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Statement or to comply with legal obligations.
7. Your POPIA Rights
You have the right to:
- request access to your personal information;
- correct or update your details;
- request deletion where legally permissible;
- withdraw consent (where applicable);
lodge a complaint with the Information Regulator.
Information Regulator South Africa:
Email: complaints.IR@justice.gov.za
Website: www.justice.gov.za/inforeg
8. Cookies
This website uses cookies to support functionality and analytics. For more information, refer to our Cookie Policy.
9. Contact Us
To exercise your rights or enquire about our privacy practices:
Email: cecelia@mcande.co.za
Phone: 072 806 6848